Chiara Bizzini

Experience designer | UX researcher

behance.net

I am

Moved by a creative force, I design for people. I see design as a powerful enabler of innovation for better environments and ecosystems. I'm a keen observer and I trust research-driven, experimental processes. I'm drawn to projects with a purpose, especially those that foster social or environmental impact. I explore critical design as a practice to reframe challenges, spark transformation, and drive meaningful behavioral change.

I do

Research (qualitative & quantitative), insight generation, journey and ecosystem mapping, storytelling, information architecture, interaction design, accessibility, prototyping, design systems, visual design, interfaces, service and systems thinking, workshop facilitation, co-design, critical and speculative design, strategic framing, agile and lean UX, accessibility-aware design.

I bring

I work across systems and people with curiosity and care, bringing empathy, critical thinking, and a purpose-driven mindset. I facilitate co-design and collaborative workshops that build trust and shared vision. I embrace ambiguity, navigate complexity clearly, and help create meaningful, contextual experiences.

Highlights from my design journey

🎡 Observation

💡 Insights

🧶 Ideation

🌃 Mapping systems

🧬 Sense-making

Professional Experience

2025 — Now

Digital Product & Service Designer

KuriU s.r.l. - Roma

Designs and improves digital services, working across UX, service branding, product features definition, user journeys, and information architecture. Conducts user research and prototypes solutions for editorial and communication projects.

2024-2025

Freelance UX Design Consultant

Markeven s.r.l. - Remote

Conducted analysis and mapping of existing digital assets to support platform redesign. Provided UX recommendations in collaboration with internal teams.

2023 — 2024

Freelance UX Designer & UX Researcher

Etnograph s.r.l. - Remote

Delivered user insights, research reports, and strategic recommendations to support the design of socially driven services. Supported the research team during usability test and user interviews. Attended workshops with stakeholders. Contributed to framing research goals and translating findings into design direction.

2023

Freelance UX & CX Designer

Adv Media Lab s.r.l. - Remote

Improved customer journeys and interaction quality across digital touchpoints. Collaborated with CRM and marketing teams to align UX with communication strategies.

2022

UX Designer & UX Researcher Internship

Nois3 s.r.l. - Roma

Contributes to service design and digital innovation projects through research, concept development, system mapping, and interface design in collaboration with stakeholders. Supported the research team during user and stakeholders interviews.

Non-Profit Experience

2024 — Now

Creative Activist

Creative Fighters

Uses creative strategies to design and lead campaigns that raise awareness, challenge social, environmental, and political issues, and drive meaningful change.

2023 — Now

Volunteer advocate for women experiencing gender-based violence

GiuridicaMente Libera - Rome, Anti-violence center Angela Merlin - Roma

Education

2025

Master’s in Service Design at Talent Garden

Milano

2024

Master’s in UX Research at Talent Garden

Milano

2023

Master’s in UI Design at Talent Garden

Roma

2018-2021

Bachelors in Digital Communication Design at IAAD (109/110)

Bologna

2012-2017

Classical studies high school diploma

Modena

Languages

Italian

Native speaker

English

C1 (advanced proficiency)

Speaking

2021

NOIS3 about Design

Side Projects

2021

SCENARIO

Thesis project

Contacts

Telephone

+39 345 3395791

E-mail

hello@chiarabizzini.com

LinkedIn

chiara-bizzini

Behance

chiarabizzini

Chiara Bizzini

Experience designer | UX researcher

behance.net

I am

Moved by a creative force, I design for people. I see design as a powerful enabler of innovation for better environments and ecosystems. I'm a keen observer and I trust research-driven, experimental processes. I'm drawn to projects with a purpose, especially those that foster social or environmental impact. I explore critical design as a practice to reframe challenges, spark transformation, and drive meaningful behavioral change.

I do

Research (qualitative & quantitative), insight generation, journey and ecosystem mapping, storytelling, information architecture, interaction design, accessibility, prototyping, design systems, visual design, interfaces, service and systems thinking, workshop facilitation, co-design, critical and speculative design, strategic framing, agile and lean UX, accessibility-aware design.

I bring

I work across systems and people with curiosity and care, bringing empathy, critical thinking, and a purpose-driven mindset. I facilitate co-design and collaborative workshops that build trust and shared vision. I embrace ambiguity, navigate complexity clearly, and help create meaningful, contextual experiences.

Highlights from my design journey

🎡 Observation

💡 Insights

🧶 Ideation

🌃 Mapping systems

🧬 Sense-making

Professional Experience

2025 — Now

Digital Product & Service Designer

KuriU s.r.l. - Roma

Designs and improves digital services, working across UX, service branding, product features definition, user journeys, and information architecture. Conducts user research and prototypes solutions for editorial and communication projects.

2024-2025

Freelance UX Design Consultant

Markeven s.r.l. - Remote

Conducted analysis and mapping of existing digital assets to support platform redesign. Provided UX recommendations in collaboration with internal teams.

2023 — 2024

Freelance UX Designer & UX Researcher

Etnograph s.r.l. - Remote

Delivered user insights, research reports, and strategic recommendations to support the design of socially driven services. Supported the research team during usability test and user interviews. Attended workshops with stakeholders. Contributed to framing research goals and translating findings into design direction.

2023

Freelance UX & CX Designer

Adv Media Lab s.r.l. - Remote

Improved customer journeys and interaction quality across digital touchpoints. Collaborated with CRM and marketing teams to align UX with communication strategies.

2022

UX Designer & UX Researcher Internship

Nois3 s.r.l. - Roma

Contributes to service design and digital innovation projects through research, concept development, system mapping, and interface design in collaboration with stakeholders. Supported the research team during user and stakeholders interviews.

Non-Profit Experience

2024 — Now

Creative Activist

Creative Fighters

Uses creative strategies to design and lead campaigns that raise awareness, challenge social, environmental, and political issues, and drive meaningful change.

2023 — Now

Volunteer advocate for women experiencing gender-based violence

GiuridicaMente Libera - Rome, Anti-violence center Angela Merlin - Roma

Education

2025

Master’s in Service Design at Talent Garden

Milano

2024

Master’s in UX Research at Talent Garden

Milano

2023

Master’s in UI Design at Talent Garden

Roma

2018-2021

Bachelors in Digital Communication Design at IAAD (109/110)

Bologna

2012-2017

Classical studies high school diploma

Modena

Languages

Italian

Native speaker

English

C1 (advanced proficiency)

Speaking

2021

NOIS3 about Design

Side Projects

2021

SCENARIO

Thesis project

Contacts

Telephone

+39 345 3395791

E-mail

hello@chiarabizzini.com

LinkedIn

chiara-bizzini

Behance

chiarabizzini